Involved in a Non-Fault Accident? Your Legal Right to Quality Repairs in Surrey & Middlesex
Being involved in a car accident is stressful enough without the headache of insurance paperwork. If the accident wasn’t your fault, you might feel pressured by your insurance company to use their “approved” repairer.
At Sandown Coachworks, we believe you deserve better than the “cheapest option” found in an insurer’s network. Whether you are looking for expert repairs in Shepperton, Camberley, or near Heathrow, it is your legal right to choose where your vehicle is repaired.
Know Your Rights: The Choice is Yours
Many drivers don’t realize that under UK Law (and supported by the Office of Fair Trading), you—not your insurer—have the right to choose your repairer. Insurance companies often direct you to their own networks to keep their costs down, sometimes resulting in the use of non-genuine parts. By choosing an independent specialist like Sandown Coachworks, you ensure:
Genuine Manufacturer Parts: We never compromise on the safety or structural integrity of your vehicle.
Warranty Protection: Using non-approved methods can void your manufacturer’s paint and anti-perforation warranty.
Certified Excellence: Our sites are BSI Kitemark BS10125 certified for structural aluminium and steel.
Stress-Free Non-Fault Accident Management
We partner with Enterprise to provide a seamless, “no-hassle” experience for non-fault claims. This service is designed to get you back on the road without the usual financial sting of an accident.
The Benefits of Our Non-Fault Service:
No Excess to Pay: You won’t have to pay your insurance excess upfront.
Protect Your No Claims Bonus: Since the claim is handled via the at-fault party’s insurance, your NCB remains intact.
Like-for-Like Replacement Vehicle: Unlike standard insurance courtesy cars (which are often small hatchbacks), we provide a comparable vehicle—whether you drive a 4×4, a prestige sedan, or an EV.
Expert Handling: We deal with the insurers and third parties directly, so you don’t have to.
Manufacturer-Approved Quality Across 3 Locations
Sandown Coachworks isn’t just a standard bodyshop. We hold over 13 manufacturer approvals including Ford, Hyundai, Nissan, Peugeot, Citroen, Alfa Romeo, Fiat, and more. We are also specialists in Prestige and Electric Vehicle (EV) repairs, featuring dedicated tools for Tesla, Audi, and Mercedes-Benz.
We serve the following local areas with free collection and delivery (subject to availability):
1. Shepperton (TW17)
Located on the Rodd Estate, our Shepperton Accident Repair Centre serves Walton-on-Thames, Weybridge, Sunbury, and Esher.
Call Shepperton: 01932 240 471
2. Camberley (GU15)
Our Camberley Body Shop on Doman Road provides high-end repairs for customers in Farnborough, Sandhurst, and across the Surrey/Hampshire border.
Call Camberley: 01276 490 611
3. Heathrow / Hanworth (TW13)
Ideally situated on the Hanworth Trading Estate, our Heathrow Accident Repair Centre serves Middlesex, Hounslow, Twickenham, and Staines.
Call Heathrow: 0208 894 5133
Next Steps: Get a Free Estimate Today
Don’t let an accident that wasn’t your fault diminish the value of your car. Choose the experts who prioritize quality, safety, and your legal rights.
