How to Choose Your Repairer
Remember it is your vehicle and you can legally choose who repairs it.
Many insurers have networks of of their “approved” repairers, they may try and convince you to have your car repaired where they choose, remember this if for their convenience not yours.
They are often garages willing to work to very cheap rates to save your insurance company money for what is usually lower quality workmanship often using non genuine parts.

Consider the benefits of the repairer
Don’t be unduly influenced by insurers suggestions of delays, no courtesy car and extra excess costs if you don’t do what they say.
You are entitled to consider the benefits of dealing with the repairer of your choice and feel free to contact us to discuss any penalties your insurance company try to enforce , these are often not legal.
Request a free quote from Sandown Coachworks
Don’t be bullied by the insurance company, The association of British Insurers, The Financial Conduct Authority and the Office of Fair Trading agree the choice is yours. There are very few exceptions to this rule.
Remember you are not obliged to have your car repaired at the insurance companies nominated repairer.
As a minimum always ensure your repairer is at least British Standards BS10125 Certified and check their online reviews and workshop facilities.
Sandown Coachworks works with ALL insurance companies
If you choose Sandown Coachworks for your insurance repair you will:
- Always receive a free courtesy car
- Free accident management service
- High quality British Standards Certified Repairs
- Only Genuine parts fitted
- Manufacturer of Thatcham Repair Methods
- Highest quality manufacturer approved paints and lacquers*
- A comprehensive post repair warranty
- Excellent customer service
Know your repair rights
Remember when dealing with insurance companies its your car and your legal right to choose who repairs your car , you don’t have to use their “approved” (cheapest) repairer who are not used to repairing prestige & super cars to the level required by manufacturers. Cheap or poor quality repairs can seriously effect the resale value, warranty and safety of your vehicle.