Privacy Notice

Registered Name

Sandown Coachworks (Hersham) Ltd
Sandown Coachworks Camberley Ltd
Neate Automotive Ltd

This privacy notice explains what we do with your personal information.

Contents

Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep information
Who we share information with
How to complain

Contact Details

Telephone: 01276 408112
Email: info@sandowncoachworks.co.uk

What Information We Collect, Use, and Why

For providing services and goods, including delivery

We collect or use the following information to provide services and goods, including delivery:

Names and contact details
Addresses
Date of birth
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Health information (including dietary requirements, allergies and health conditions)
Health and safety information
Account information
Website user information (including user journeys and cookie tracking)

For the operation of customer accounts and guarantees

We collect or use the following information for the operation of customer accounts and guarantees:

Names and contact details
Addresses
Payment details (including card or bank information for transfers and direct debits)
Purchase history
Account information, including registration details
Information used for security purposes

For preventing, detecting, investigating or prosecuting crimes

We collect or use the following information to prevent, detect, investigate or prosecute crimes:

Names and contact information
Video and CCTV recordings of private or staff-only areas
Audio recordings of private or staff-only areas
Dashcam footage – outside vehicle – with audio
Dashcam footage – inside vehicle – with audio
Call recordings
Information relating to health and safety

For service updates or marketing purposes

We collect or use the following information for service updates or marketing purposes:

Names and contact details

For compliance with legal requirements

We collect or use the following information to comply with legal requirements:

Name
Contact information
Identification documents
Financial transaction information
Criminal offence data (including Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)
Health and safety information

For recruitment purposes

We collect or use the following information for recruitment purposes:

Contact details (e.g. name, address, telephone number or personal email address)
Date of birth
National Insurance number
Copies of passports or other photo ID
Employment history (e.g. job application, employment references or secondary employment)
Education history (e.g. qualifications)
Right to work information
Details of any criminal convictions (e.g. Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)